Best Practice in Incident Review

Do you understand the key legal principles that should be applied and adhered to when carrying out a review?

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Best Practice in Incident Review

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This one day intensive course is designed to give practical legal guidance on best practice in relation to reviewing serious incidents within the health service using a systems analysis approach.

Delegates will learn by focusing in an experiential way on the practical aspects of a review process in line with their specific local policy or the HSE Incident Management Framework 2020.

Key Learning Points

  • Understand the requirement to carry out a review
  • Understand your role and responsibilities in carrying out a review
  • Understand the principles of Natural Justice and Fair Procedure
  • The importance of having a clear and comprehensive terms of reference
  • Understand the scope of the review
  • Steps involved in the review process
  • How to properly gather facts
  • Conduct proper interviews and keeping proper notes
  • Weigh up the evidence so as to comply with legal requirements
  • Make clear recommendations and findings
  • Write up a professional and comprehensive report
  • Experiential role-plays for interviews (optional)

Who will benefit from attending:

Any medical, health and social care professional that may be required to carry out a review as part of their role.


"This was an excellent programme, which I thoroughly enjoyed and learned from. Gareth's experience and knowledge was exceptional, interesting and well received."

"Well done! You managed to keep going all day on such an intense subject and yet keep all of us involved and interested."

National Ambulance Service

“Very useful and worthwhile experience. It provided me with a useful tool in investigating accidents or incidents or allegations.”

Sunbeam House Services

If you'd like to plan this training course for your organisation at a different date please contact us directly and we'll arrange this with you.

For further information please contact us on 01 878 8265 - [email protected]