In-House Courses

  • Course

    Information

  • Advanced Skills in Employment Investigations and the Application of Disciplinary Procedures

    Investigations involving employees have legal implications for both employees and employers. Key legal principles apply and must be adhered to. Frequently managers are unclear on how to proceed. They fail to understand the legal implications of what they say and do. A defective employment investigation will prevent employers from dealing effectively with disciplinary issues. They may lead to legal proceedings which if reported by the media can convey a negative image of your organisation in the eyes of your clients or the public.

    Course available: In-House

    CPD Hours: Can merit 12 CPD Hours

  • Advanced Skills in Fraud Investigation

    A modular based intensive training programme for personnel who have a fraud investigative role. Delegates will receive training that ensures that they carry out their investigations in a professional manner. They will be able to obtain and secure evidence in compliance with the law and to present and stand over it in court. This training will provide attendees with the essential skills needed to investigate fraud in compliance with best practice principles. It will illustrate the way that the evidence is collected and recorded affects the admissibility, credibility and weight of the evidence.

    Course available: In-House

    CPD Hours:

  • Advanced Skills in Healthcare Investigation

    Relevant for any inspector involved in inspection of healthcare facilities. Tailored course to meet specific requirements of our clients. •Law, evidence and procedure •Best Practice in investigating interviewing •Investigative interviewing role play •Excellence in recording and statement writing •Excellence in writing reports •Giving effective evidence

    Course available: In-House

    CPD Hours: Can merit 6 CPD Hours per day.

  • Advanced Skills in Investigation and Enforcement

    This highly successful training programme is designed to ensure that those with an investigative role have the knowledge, skills and confidence to competently gather, secure and present evidence to best practice standards.

    Course available: In-House

    CPD Hours:

  • Anti-Social Behaviour - Initiating Legal Action under The Housing (Miscellaneous Provisions) Act 2014 - In House

    Anti-Social Behaviour continues to be a challenging issue for local authorities. In the current environment with increasing demands on housing lists, local authority staff are under more pressure to address cases of anti-social behaviour. Local Authority Staff go to great lengths to address cases of anti-social behaviour through non- legal solutions in line with the good practice guidelines set out in “Preventing and Combating Anti- Social Behaviour”. However, in a number of cases, such measures fail and housing officers have no option but to take steps to exclude individuals from rented accommodation or to terminate the tenancy. At times this is the only viable option left to combat anti-social behaviour. The Housing (Miscellaneous Provisions) Act 2014 has incorporated fair procedure principles putting them on a statutory footing. This will mean that all steps and procedures under the Act must be followed.

    Course available: In-House

    CPD Hours: 12

  • Best Practice in Accident Investigations

    Good accident investigation is essential to effective risk management. Despite this many staff members do not know what to do in the “golden 24 hour period” after an accident occurs. The result is that essential information is lost or tainted. On this course delegates will learn the competencies and skills to apply best practice in their investigation of an accident. They will learn how to deal with and respond to external investigators when they arrive on site. They will learn the skills to collect, store and record essential information to minimise the risk of the accident happening again and where appropriate to defend the organisation in a civil or criminal case.

    Course available: In-House

    CPD Hours: 6

  • Best Practice in Complaint Handling for Healthcare Professionals

    This intensive and highly practical training day assists attendees in understanding what is required in managing complaints properly. It will consider the root causes of complaints, how to identify a potential complaint, defusing complaints, the importance of open culture, and reflecting and learning from complaints. The course will move through all stages involved in managing complaints. This involves clarifying the issues of the complaint, running meetings with the complainant and liaising with relevant staff. It also involves investigating the complaint and taking relevant notes. This course can be tailored to meet your specific needs.

    Course available: In-House

    CPD Hours: Can merit 6 CPD Hours

  • Best Practice in Investigating Serious Incidents in the Health Service

    Key legal principles apply and must be adhered to when carrying out investigations and reviews within the health service. Frequently those appointed to carry out these investigations/reviews are unclear how to proceed. They fail to understand the legal implications of what they say and do. A defective investigation may lead to further incidents as well as a public inquiry or legal proceedings. If reported by the media it can convey a negative image for your organisation in the eyes of your clients and the public.

    Course available: In-House

    CPD Hours: 6.5 Hours

  • Best Practice in Recording and Report Writing - In-House

    Recent legal cases have highlighted the inadequacies in communication and recording within our health service. This one-day intensive training programme for Health Professionals will equip them with the necessary knowledge and skills to create clinical records and reports that adhere to best practice standards, and that will stand up to legal scrutiny.

    Course available: In-House

    CPD Hours: 6 CPD Hours

  • Care of the Vulnerable Adult

    A one day intensive training programme, which examines the key legal issues that arise when providing care of vulnerable adults including capacity, consent, restraint, DNR’s, wardship applications and Powers of Attorney, among others.

    Course available: In-House

    CPD Hours: Can merit 6 CPD Hours

  • Excellence in Report Writing - 14 November 2017

    A one-day course designed to provide all professionals who are required to write reports with the necessary knowledge and skills to prepare their reports to best practice standards.

    Course available: In-HousePublic

    CPD Hours: Can merit 6 CPD Hours

  • Courtroom Skills - 13 September 2017, 15 November 2017

    A highly practical and experiential course designed for any professional who may be called upon to give evidence in any legal forum; civil or criminal. Attendees will learn how to present evidence under cross-examination by looking at the theory, practice and procedure of giving evidence and will then practice their skills in a cross examination roleplay.

    Course available: In-HousePublic

    CPD Hours: Can merit 6 CPD Hours

  • Cross Examination Skills - 16 November 2017

    This is an advanced training day, which follows on from our Courtoom Skills day and builds on what was learned on that course. It further increases the confidence and effectiveness of an individual when giving evidence in any legal forum whether civil or criminal. Delegates learn how to combat cross-examination techniques and gain mastery of their delivery.

    Course available: In-HousePublic

    CPD Hours: Can merit 6 CPD Hours

  • Effective File Preparation - for successful local authority prosecutions

    This essential 1-day in-house training programme is delivered by lawyers for local authority staff working in the area of enforcement. It ensures that local authority staff have a clear understanding of what is required of them during the prosecution process and how to prepare a successful prosecution file from start to finish.

    Course available: In-House

    CPD Hours:

  • Employment Law - Rights, Investigations, Disputes and Redress - In-House

    Employment law is a critical part of business and has become increasingly complex in recent years. The employer/employee relationship in Ireland is heavily regulated by contract law, judicial precedent, domestic legislation and European Union directives, each conferring different rights and obligations on employers and employees alike. Significant changes to the dispute resolution landscape have occurred since the establishment of the Workplace Relations Commission who are now responsible for the inspection of employment rights compliance, the issuing of compliance notices and the initiation of prosecutions against offending employers. Failure to comply with legislation can be time consuming and costly – both financially and reputationally. With the Irish economy steadily improving, employers have a renewed focus on getting the best from their staff and compliance in this critical area of business is key.

    Course available: In-House

    CPD Hours: 6

  • Essential Guide to a Coroner's Inquest

    Relevant to all healthcare professionals who attend and give evidence at Inquests The scope and purpose of the Inquest The Coroner’s investigation, process and procedure at Inquests How to write an excellent statement/report Role of the witness Preparation for giving evidence Giving confident and clear testimony

    Course available: In-House

    CPD Hours: 6 structured CPD hours

  • Fire Safety and Building Control - Regulation, Investigation and Prosecution - Essential Legal Skills

    This three module course is designed specifically for officers working in the area of fire safety and building control. This training gives fire and building control officers a clear understanding of the governing legislation, offences that may be prosecuted and the powers officers are afforded in this area. Officers will gain a good working knowledge of the notices that may be served, how to draft documents to best practice standards, how to undertake a successful investigation from start to finish including how to give clear effective evidence in court.

    Course available: In-House

    CPD Hours: 18

  • Healthcare Professionals and the Law

    Relevant for all healthcare professionals. Tailored course for specific professionals requiring training •Accountability •Professional regulation •Negligence and duty of care •Record keeping •Consent and the National Consent Policy, 2014 •Recent case law •Proposed legislation

    Course available: In-House

    CPD Hours: Can merit 6 CPD Hours

  • Healthcare Professionals Children and the Law

    Relevant for all healthcare professionals working with clients/patients under the age of 18. The covers issues like: Accountability Record Keeping Consent and the Child - National Consent Policy 2013 Children’s First Guidelines National Vetting Bureau (Children and Vulnerable Persons) Act 2012

    Course available: In-House

    CPD Hours: 3 / 6 structured CPD hours

  • Healthcare Records on Trial

    Relevant for all healthcare professionals who keep healthcare records •Accountability •Negligence •Deficiencies and Guidelines for Record Keeping •Witness Preparation •Giving confident and clear evidence •Professional Regulation •Recent Case Law

    Course available: In-House

    CPD Hours: Can merit 6 CPD Hours

  • Information Governance

    Newly developed course due to demand, relevant for all healthcare professionals •The key concepts of Data Protection •Role and powers of Data Protection Commissioner •8 Data Protection principles and exemptions •Data Protection issues in hospitals •Data Protection and Freedom of Information •Processing personal data in Ireland and abroad •Data Protection Law •Top tips for legal compliance

    Course available: In-House

    CPD Hours: Can merit 6 CPD Hours

  • Initiating Legal Action in Rent Arrears Cases under The Housing (Miscellaneous Provisions) Act 2014 - In-House

    Dealing with tenants who are in rent arrears is a challenging issue for local authorities. In the current environment with increasing demands on housing lists, local authority staff are under increasing pressure to handle cases in rent arrears quickly and efficiently. Housing Officers go to great lengths to address cases where tenants are in rent arrears. However, in a number of cases, non-legal measures fail and housing officers have no option but to take steps to terminate the tenancy. At times this is the only viable option available to the housing authority. The Housing (Miscellaneous Provisions) Act 2014 has changed the landscape, incorporating fair procedure principles putting them on a statutory footing. This will mean that steps and procedures under the Act must now be followed before initiating legal proceedings for possession.

    Course available: In-House

    CPD Hours: 12

  • Legal Training for Health and Social Care Professionals

    Working in the current environment can bring many challenges for Health and Social Care Professionals. At La Touche Training we regularly provide training courses tailored to assist our clients in dealing with these challenges. Our courses are intensive, highly practical and interactive with plenty of discussion and exercises. All courses are delivered by experienced qualified lawyers. Some of the main topics we cover in training include: • Accountability for Health and Social Care Professionals including Professional Regulation and CORU • Negligence and Duty of Care • Recent Irish cases and their consequences • Record Keeping • Information Governance • Data Protection • Freedom of Information • Consent • Capacity – The current legal position and the proposed legislation “The Assisted Decision Making (Capacity) Bill, 2013” • Best Practice in Report Writing • Witness preparation and giving evidence in Courts, Inquests, Professional Conduct Hearings

    Course available: In-House

    CPD Hours: Can merit 6 CPD Hours

  • Litigation Management Training

    A one-day intensive training programme for any public or private sector staff who are involved in handling civil and criminal cases in the courts, Rights Commissioner cases, Employment Appeals Tribunal and Equality Tribunal Cases. Delegates will gain a practical understanding of our legal system and the different types of cases that they deal with, so as to enable them to efficiently manage all stages of the legal process and liaise more effectively with their legal advisers.

    Course available: In-House

    CPD Hours:

  • Medico Legal Presentations

    Experienced solicitors working with the heath sector will give 1 - 3 hour presentations on medico-legal aspects of healthcare.

    Course available: In-House

    CPD Hours:

  • Pay and Display Parking

    A system of vehicle parking and stopping restrictions is in place throughout Ireland ensuring careless parking does not cause obstructions or impinge on safety. Most Local Authorities have Traffic Divisions or Roads Departments which are responsible for creating bye-laws that list places with parking restrictions (disc parking, permit parking, car parks and “pay and display”) and decide the value of parking fines. La Touche Training has created a unique training programme to assist local authority staff with this process.

    Course available: In-House

    CPD Hours:

  • Risk Management training for Healthcare Professionals

    Improving communication skills and adequately managing patient expectations can greatly reduce a professionals’ exposure to litigation and complaints, and improve patient satisfaction.

    Course available: In-House

    CPD Hours: 6

  • Succeeding at Oral Hearings

    Oral hearings for planning issues are an essential feature of the planning process. Any individual who is involved in such a hearing in any way either as an applicant, an objector or a member of a prescribed body should be very clear on the structure of a hearing, their role and the expectations of that role, the inspector’s role and how to make a clear case.

    Course available: In-House

    CPD Hours:

  • Technical Report Writing

    This one-day course will ensure delegates fully understand what is involved in writing a technical report. They will consider the content of reports by considering the source and weight of evidence to be included, and learning to distinguish between facts, inferences and opinions. They will also consider the process of report writing, including grammar, layout, format and style. They will receive a model format which can be adapted to suit the field and context that is required. Delegates are required to bring a copy of a final report from a completed case. They will receive feedback on their report from an experienced lawyer trainer and from the other delegates.

    Course available: In-House

    CPD Hours:

  • The General Data Protection Regulation - What You Need To Know

    The General Data Protection Regulation will come into full force on 25 May 2018. It significantly enhances data subjects’ rights as well as giving them greater control over their personal data. It also increases data controller accountability for data privacy and compliance. Breach of the regulation will have serious financial penalties for data controllers. Furthermore, disgruntled data subjects may now have a right of action against the data controller for non–material damage. It is essential that all organisations immediately start preparing for the implementation of GDPR in May 2018. This one day course aims to alleviate some of the anxiety and concerns about your obligations under GDPR. This course can be tailored specifically to address the needs of your organisation.

    Course available: In-House

    CPD Hours: 6

  • Waste Enforcement - Investigation & Prosecution

    Despite increased public awareness about appropriate recycling and waste management, waste enforcement is still a significant issue. The introduction of waste collection charges and the reduction in number of open municipal waste landfills has contributed to some of the classic waste enforcement issues, like illegal dumping and burning waste. This continues to be of considerable concern to Local Authorities due to the huge environmental harm and clean- up costs. Local authorities are responsible for investigating these waste crimes and for taking appropriate enforcement action.

    Course available: Public

    CPD Hours: 13

  • Witness Familiarisation

    Giving evidence can be a daunting and terrifying experience for witnesses. A poor performance in the witness box can undermine a witness’ confidence, affect the credibility of their evidence and be detrimental to the case. These risks can be minimised if witnesses undertake a process of witness familiarisation. The training is intensive and practical. We will examine the theory, practice and procedure of giving evidence, with detailed analysis of how best to prepare for the process and how to identify and deal with techniques used by lawyers in cross-examination. The witness will partake in a mock cross- examination where the trainer will give constructive feedback on the witness’ performance in the witness box.

    Course available: In-House

    CPD Hours: Can merit 6 CPD Hours