Investigations involving employees have legal implications for both employees and employers. Key legal principles apply and must be adhered to. Frequently managers are unclear on how to proceed.
They fail to understand the legal implications of what they say and do. A defective employment investigation will prevent employers from dealing effectively with disciplinary issues. They may lead to legal proceedings which if reported by the media can convey a negative image of your organisation in the eyes of your clients or the public.
CPD Hours: Can merit 12 CPD Hours
Relevant healthcare legal training for any inspector involved in inspection of healthcare facilities. Tailored legal education course to meet specific requirements of our clients.
•Law, evidence and procedure
•Best Practice in investigating interviewing
•Investigative interviewing role play
•Excellence in recording and statement writing
•Excellence in writing reports
•Giving effective evidence
CPD Hours: Can merit 6 CPD Hours per day.
This intensive and highly practical healthcare legal training day assists attendees in understanding what is required in managing complaints properly. It will consider the root causes of complaints, how to identify a potential complaint, defusing complaints, the importance of open culture, and reflecting and learning from complaints.
The course will move through all stages involved in managing complaints. This involves clarifying the issues of the complaint, running meetings with the complainant and liaising with relevant staff. It also involves investigating the complaint and taking relevant notes. This course can be tailored to meet your specific needs.
CPD Hours: Can merit 6 CPD Hours
Key legal principles apply and must be adhered to when carrying out investigations and reviews within the health service. Frequently those appointed to carry out these investigations/reviews are unclear how to proceed. They fail to understand the legal implications of what they say and do.
A defective investigation may lead to further incidents as well as a public inquiry or legal proceedings. If reported by the media it can convey a negative image for your organisation in the eyes of your clients and the public.
CPD Hours: 6.5 Hours
Recent legal cases have highlighted the inadequacies in communication and recording within our health service. This one-day intensive report writing training programme for Health Professionals will equip them with the necessary knowledge and skills to create clinical records and reports that adhere to best practice standards, and that will stand up to legal scrutiny.
CPD Hours: 6 CPD Hours
A one-day intensive legal training programme, which examines the key legal issues that arise when providing care of vulnerable adults including capacity, consent, restraint, DNR’s, wardship applications and Powers of Attorney, among others.
The confidentiality of patient records is central to the ethical tradition of health and social care and is in line with the requirements of the Data Protection Acts. Given the immense sensitivity of medical records, it is imperative that professionals in this sector are clear about their use of patient data. This highly practical 1-day course is essential for those accessing, maintaining or creating medical records.
CPD Hours: 6
La Touche legal training course relevant to all healthcare professionals who attend and give evidence at Inquests
The scope and purpose of the Inquest
The Coroner’s investigation, process and procedure at Inquests
How to write an excellent statement/report
Role of the witness
Preparation for giving evidence
Giving confident and clear testimony
CPD Hours: 6 structured CPD hours
Relevant for all healthcare professionals. Tailored healthcare legal training course for specific professionals requiring training in;
•Negligence and duty of care
•Consent and the National Consent Policy, 2014
•Recent case law
Relevant for all healthcare professionals working with clients/patients under the age of 18.
This course covers healthcare legal training issues like:
Consent and the Child - National Consent Policy 2013
Children’s First Guidelines
National Vetting Bureau (Children and Vulnerable Persons) Act 2012
CPD Hours: 3 / 6 structured CPD hours
Newly developed legal training course due to demand, relevant for all healthcare professionals
•The key concepts of Data Protection
•Role and powers of Data Protection Commissioner
•8 Data Protection principles and exemptions
•Data Protection issues in hospitals
•Data Protection and Freedom of Information
•Processing personal data in Ireland and abroad
•Data Protection Law
•Top tips for legal compliance
Relevant for all healthcare professionals who keep healthcare records. This healthcare legal training course covers issues relevant in;
•Deficiencies and Guidelines for Record Keeping
•Giving confident and clear evidence
•Recent Case Law
An organisation’s response in the aftermath of an incident provides an insight into the extent to which a safety culture exists. Services should respond to incidents in line with the HSE values of Care, Compassion, Trust and Learning.
Reviews should be seen as logical next step for a team in the aftermath of an incident, rather than it being perceived as negative or even adversarial. It is vital that services understand how to respond and review should an incident occur.
Working in the current environment can bring many challenges for Health and Social Care Professionals. At La Touche Training we regularly provide healthcare legal training courses tailored to assist our clients in dealing with these challenges.
A one day intensive training programme for Nurse Tutors and Educators. This session will equip delegates with all necessary knowledge and skills to allow them to confidently carry out their role, clearly understanding their responsibilities, and how and when they can be held accountable.
A one-day intensive legal training programme for any public or private sector staff who are involved in handling civil and criminal cases in the courts, Rights Commissioner cases, Employment Appeals Tribunal and Equality Tribunal Cases. Delegates will gain a practical understanding of our legal system and the different types of cases that they deal with, so as to enable them to efficiently manage all stages of the legal process and liaise more effectively with their legal advisers.
Experienced solicitors and trainers working with the health sector give presentations on the health and social care issues with legal implications. Presentations can be hour-long, half-day or full-day presentations and can be on a range of medico-legal topics.
CPD Hours: 1 - 3 Hours
Improving communication skills and adequately managing patient expectations can greatly reduce a professionals’ exposure to litigation and complaints, and improve patient satisfaction.
Giving evidence can be a daunting and terrifying experience for witnesses. A poor performance in the witness box can undermine a witness’ confidence, affect the credibility of their evidence and be detrimental to the case. These risks can be minimised if witnesses undertake a process of witness familiarisation.
The legal training is intensive and practical. We will examine the theory, practice and procedure of giving evidence, with detailed analysis of how best to prepare for the process and how to identify and deal with techniques used by lawyers in cross-examination.
The witness will partake in a mock cross-examination where the trainer will give constructive feedback on the witness’ performance in the witness box.